FAQ
Q: Are you a factory or trading company ?
A: We are a factory with trade company.
- Our factory are specialized in manufacturing full range of molybdenum and tungsten products. From contract signing, production, quality inspection to delivery, everything all responsible by ourselves. Thus, we can make sure to supply high quality and best price products for you. You can also enjoy one-stop service from us!
- If you need other refractory metals such as tantalum, zirconium, niobium, titanium ect, we also have fixed cooperative suppliers can provide appropriate products for you.
Q: Where is your company located?
A: Our company located in Luoyang, Henan province, China.
Q: What's your payment terms?
A: - 100% T/T in advance, if total amount less than USD2000.
- 30% T/T in advance and balance before delivery. If total amount more than USD2000.
- Paypal, Western Union
- L/C.
- Ali Trade Assurance.
Q: What is your MOQ?
A: Normally, we haven't MOQ. It will be determined based on your specific size and production situation.
Q: Can you provide some samples? Are there any sample charges?
A: Sure, we are very pleased to supply some samples for your test. However, the freight cost need to be paid by your side.
If you need very small sample and we have them in stock, the sample can be free.
If what you need are big samples or we haven't inventory, the samples are not free. But the samples charge can be deducted when you place the formal order.
Q: Can you produce according to our design or drawings?
A: - We supply customized service.
- We usually produce the molybdenum and tungsten products according to your dimensions and requirements. If you have drawing, we will produce according to your drawings.
- OEM/ODM Service Offered
Q: What services can we provide?
A: - Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, Express Delivery, DDU;
- Accepted Payment Currency: USD, CNY;
- Accepted Payment Type: T/T, L/C, PayPal;
- Language Spoken: English, Chinese;
Q: What's your delivery time?
A: If we have available inventory, the goods can be delivered within 3 working days.
If we haven't, we will according to your specifications and quantities, the goods usually will be delivered in 7-15 working days.
Q: What is the packaging of the product?
A: - The products will be packed in standard export three-ply plywood cases or carton
- Plastic shock absorption foam is tightly filled in the box
- Place desiccant in the box
- Small size will be vacuum-packed
Q: What is the shipping method of the product?
A: - International Express: DHL, FEDEX, UPS, TNT, EMS ect. can be choose.
- By Air cargo
- By sea
- By rail transportation
We have several long term cooperative freight forwarders, can meet all your transportation needs.
Q: How to control the quality?
A: All products are produced in strict compliance with ISO9001 and ASTM standard.
We have a strict quality control team. From raw material powder screening, forming, sintering, forging, machining to delivery, every link will be strictly inspected by our quality inspectors.
Q: How about your after-sale service?
A: We supply7*24h service, If you have any questions, you can contact us at any time. We will reply you with in 12h.
Q: What is your monthly production?
A: Our regular output is 30000KG each month. Raw material inventory more than 500000 KG.
What's your main market?
We have regular customers from USA, Russia, Ukraine, India, Germany, Korea, Japan ect.
Q: How can I learn more about your company?
A: Please leave a message on the website and leave your email or phone number, and our sales manager will email you the catalog or call you directly.
Also welcome to visit our company!
Q: How can I get quotes, samples?
A: Please show us the dimensions/drawings of need, and our business director will show you the detailed quotation as well as the lead time for samples and mass production.
Q: What is your main products?
A: We are mainly produce full range of molybdenum and tungsten products:
- Molybdenum & Tungsten Rod/ Bar/ Wire/ Tube/ Crucible
- Molybdenum & Tungsten Sheet/ Plate/ Foil/ Strip/ Disc
- Molybdenum & Tungsten Processing Parts ( Hot zones, Heating elements, Threaded rods, Bolts, Nuts, Screws, ect.)
- Molybdenum & Tungsten Alloys (TZM, MoLa, WCu, WNiFe, WNiCu, ect.)
